KNOW YOUR RESPONSIBILITIES AS A CONSUMER

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KNOW YOUR RESPONSIBILITIES AS A CONSUMER

In the struggle for for respect for consumers’ rights and the protection of consumers interest, consumers themselves who are also major stakeholders in the struggle have a lot of responsibilities to ensure they are recognized as kings. Therefore, Holistic consumer protection is a collective effort. Its actualisation requires input, not just from manufacturers, service providers and government, but also the consumers.

The consumer has the responsibility to:

1. Be Aware
Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market.

2. Beware
Be alert to the quality and safety of products and services before you purchase.

3. Think Independently
Make decisions about well-considered needs and wants.

4. Speak Out
Inform manufacturers and government of your needs and expectations.

5. Be an Ethical Consumer
Be fair and never engage in dishonest practices which affect other consumers negatively.

6. Complain
Inform businesses and appropriate regulatory authorities about your dissatisfaction with a product or service, in a fair and honest manner

7. Share Experience
Inform other consumers about your experience with a product or service.

8. Respect the EnvironmentM
Avoid waste, littering and contributing to pollution. Promote sustainable consumption by ensuring that what you consume does not impact on the environment negatively.

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